This Privacy Policy outlines how TechStop.co.za (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or make a purchase from www.techstop.co.za (the “Site”).
1. Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, which may include details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies: Data files that are placed on your device or computer, often including an anonymous unique identifier. For more information on cookies, or to disable them, please visit All About Cookies.
Log Files: Track actions occurring on the Site, and gather data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain personal details, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information we collect to:
Process orders (including payment processing, arranging for shipping, and providing invoices and/or order confirmations).
Communicate with you regarding your order.
Screen orders for potential risk or fraud.
Provide you with information or advertisements about our products and services (only when aligned with your preferences).
We use the Device Information we collect to:
Screen for potential risk and fraud (in particular, your IP address).
Improve and optimize our Site by analyzing how customers browse and interact with the Site.
Assess the effectiveness of our marketing and advertising campaigns.
3. Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example:
WooCommerce powers our online store. You can read more about how WooCommerce uses your personal information.
Google Analytics helps us understand how our customers use the Site. You can read more about how Google uses your personal information here. You can also opt out of Google Analytics here.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.
4. Behavioral Advertising
As described above, we use your personal information to provide targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.
Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.
5. Your Rights
If you are a European resident, you have the right to:
Access personal information we hold about you.
Correct, update, or delete your personal information.
If you would like to exercise these rights, please contact us using the contact information provided below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (e.g., if you make an order through the Site) or otherwise to pursue our legitimate business interests, as outlined above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you request us to delete this information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Effective Date” at the top of this Privacy Policy.
8. Minors
The Site is not intended for individuals under the age of 18 without parental supervision. We require that items ordered be correct and of the nature that the client requires, ensuring they meet their needs.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@techstop.co.za or by mail using the details provided below:
Tech Stop D424 China Mall, 103 Industrial Road, Amalgam, Johannesburg, 2092, South Africa
